Terms and Conditions and Accessibility

The North East and North Cumbria (NENC) Paediatric Critical Care & Surgery in Children Network (PCC & SIC ODN) maintains this website (“the Site”) and the information and materials on the Site (“Content”).

Disclaimer

The NENC Paediatric Critical Care & Surgery in Children ODN take reasonable steps to include accurate and up-to-date information on its web pages, however, all information appearing is general information only. The NENC Paediatric Critical Care & Surgery in Children ODN do not assume liability or give any warranty of any kind for the information and data contained or omitted from this site or for any diagnosis, treatment, action or inaction made in reliance thereon. Specific advice should be taken in respect of specific situations.

Restrictions on Use of Content
The Content of this website and all copyright and other intellectual property rights therein belong to The Paediatric Critical Care & Surgery in Children Network or its Content providers. You are hereby granted permission to access the Site and print a copy of the Content as a record of your visit. All other use of the Site and its Content, including modification, publication, transmission, creation of derivative works, incorporation into another web site or reproducing the Site or the Content (whether by linking, framing or any other method) is not permitted without The NENC Paediatric Critical Care & Surgery in Children Network's prior express written consent.

Links to other sites are provided for convenience and the inclusion of any link does not imply endorsement by the NENC Paediatric Critical Care & Surgery in Children ODN of any such linked site and does not assume liability or responsibility for sites to which links are made.

Accessibility statement for nenc-pcc-sic-odn.org.uk

This accessibility statement applies to nenc-pcc-sic-odn.org.uk domain.

This website is run by NorthEast and North Cumbria Paediatric Critical Care and Surgery in Children Operational Delivery Network.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts.
  • zoom in without the text spilling off the screen.
  • navigate most of the website using just a keyboard.
  • listen to most of the website using a screen reader.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • most older PDF documents are not fully accessible to screen reader software
  • some of our online forms are difficult to navigate using just a keyboard
  • you cannot skip to the main content when using a screen reader
  • Some documents have poor colour contrast
  • Most images do not have text alternatives (alt-text)

Feedback and contact information.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 30 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:stees.admin.pccandsic.nenc@nhs.net

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Find out how to contact us via our contact us page.

Technical information about this website’s accessibility

NorthEast and North Cumbria Paediatric Critical Care and Surgery in Children Operational Delivery Network is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

When we publish new content, we’ll make sure our use of images meets accessibility standards.

Disproportionate burden

Navigation and accessing information

There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).

It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.

It’s not possible for users to change text size without some of the content overlapping.

Interactive tools and transactions

Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag.

Our forms are built and hosted through third party software and ‘skinned’ to look like our website.

We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal.

Content that’s not within the scope of the accessibility regulations.

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. We plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. 

Any new PDFs or Word documents we publish will meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 21st July 2023. It was last reviewed on 21st July 2023.

This website was last tested on 4th July 2023 by the NorthEast and North Cumbria Paediatric Critical Care and Surgery in Children Operational Delivery Network.